TERMS AND CONDITIONS OF THE ONLINE STORE DORASOCKS.COM DORASOCKS.COM

§ 1. CHAPTER 1. GENERAL PROVISIONS AND DEFINITIONS

1.The regulations define the rules and conditions for the provision of electronic services, including the use of the Store, as well as the rights, obligations, and conditions of liability of the Seller and the Customer. The regulations also include information that the Seller is obliged to provide to the Consumer and the Entrepreneur privileged with consumer rights according to the applicable regulations, including the Act of May 30, 2014, on consumer rights (Journal of Laws of 2020, item 287, as amended).

2.Each Customer should familiarize themselves with the Regulations.

3. The Regulations are available on the website of the Store and are also provided free of charge before the conclusion of the contract. Upon the Customer's request, the Regulations are also made available in a manner that allows for obtaining, reproducing, and recording its content using the teleinformatics system used by the Customer (e.g., by email).

4. Basic definitions:

1) Regulations: these Regulations of the Online Store

2)Seller: Dorota Balcerek, conducting business activity under the name Production and Trade Establishment "DORA" Dorota Balcerek, ul. Zgniłe Błoto 23b, 95-070 Aleksandrów Łódzki, NIP 9471554613, REGON 471521346, entered into the Central Register and Information on Economic Activity, email [contact@dorasocks.com], tel. [669-065-633]; ;

3) Customer: a natural person who has reached the age of 18 and has full legal capacity, a legal person, and an organizational unit without legal personality, but able to acquire rights and incur obligations on its own behalf, who will enter into a legal relationship with the Seller in the scope of the Store's activity. The Customer is also a Consumer or an Entrepreneur privileged with consumer rights, if there are no separate provisions in the Regulations regarding them in a given matter;

4)Consumer: a Customer who is a natural person conducting a legal transaction (purchase) with the Seller not directly related to their business or professional activity;

5) Electronic service – a service within the meaning of the Act of July 18, 2002, on the provision of electronic services (Journal of Laws of 2020, item 344, as amended), provided remotely, electronically by the Seller to the Customer through the Service;

6) Store: Online Store or Service: an Electronic service, a store operated by the Seller at the internet address www.dorasocks.com, within which the Customer concludes a distance selling agreement for Goods, the pages are informed about the sale made by means of automatically generated electronic mail, and the performance of the contract (in particular, delivery of the Goods) takes place offline;

7) Account – a free Electronic service, marked with an individual name (login) and password provided by the Customer, a collection of resources in the Seller's teleinformatics system, in which data provided by the Customer and information about actions within the Store are collected;

8) Goods – a movable item, included in the Seller's offer, presented in the Store;

9) Agreement – a distance contract for the purchase of Goods, concluded as a result of the Customer placing an Order in the Store and its acceptance by the Seller;

10) Form – a script constituting a means of electronic communication, enabling the submission of an Order in the Store or the performance of other activities in the Store;

11) Order – a purchase order for Goods in the Store, placed by the Customer using the Form;

12) Newsletter – a free Electronic service, provided by the Seller via electronic mail (email), which allows all users to automatically receive periodic messages (newsletters) from the Seller, containing information about the Service, including news or promotions;

13) Force majeure – constitutes a sudden, unforeseeable event independent of the will of the parties that prevents the performance of the contract in whole or in part altogether or for a certain period, which could not have been prevented or counteracted with due diligence (e.g., war, strikes, dismissals, shortages of raw materials or energy supplies, disruptions in the functioning of factories, roadblocks, extraordinary natural phenomena, epidemics, states of emergency);

14) Entrepreneur privileged with consumer rights - a natural person entering into a contract directly related to their business activity, when it results from the content of this contract that it does not have a professional character for them, resulting in particular from the subject matter of their business activity carried out, resulting from CEIDG.

CHAPTER 2. BASIC AND TECHNICAL INFORMATION

1.Seller's contact details: address [Zgniłe Błoto 23b, 95-070 Aleksandrów Łódzki], email address [contact@dorasocks.com], phone number [669-065-633]. The Seller also provides other forms of online communication, i.e., [Facebook and Instagram].

2. The Seller offers the following types of Electronic Services:

1) Online Store, 2) Newsletter, 3) Reviewing (commenting), 4) Account.

3. The Seller provides Electronic Services in accordance with the Regulations.

4. The technical condition for using the Store is the possession by the Customer of a computer or other devices enabling Internet browsing, appropriate software (including a web browser), Internet access, and an active and current email account.

5. It is prohibited for the Customer to provide content of an unlawful nature.

6. Using the Store may involve typical Internet-related risks, such as spam, viruses, and hacking attacks. The Seller takes action to counteract these risks. The Seller points out that the public nature of the Internet and the use of services provided electronically may involve the risk of unauthorized access to or modification of Customer data, therefore Customers should use appropriate technical measures to minimize the aforementioned risks, including antivirus programs and identity protection tools for Internet users.

7. Conclusion of an agreement for the provision of free Electronic Services takes place through the Internet via the Store. The Customer may terminate the use of free Electronic Services at any time by leaving the Store, unsubscribing from the Newsletter, or by deleting the Customer's account. In such a case, the agreement for the provision of free Electronic Services terminates. /p>

8. The Seller may - except in other cases arising from legal regulations - process the following personal data of the Customer necessary to establish, shape the content, change or terminate the agreement: 1) the Customer's surname and given names; 2) permanent address; 3) correspondence address if different from the permanent address; 4) Customer's email addresses; 5) phone number.

9. The Seller may process, with the Customer's consent and for advertising, market research, and analysis of Customer behavior and preferences purposes, the results of these studies for the purpose of improving the quality of services provided by the Seller, other data concerning the Customer that are not necessary for the provision of the electronic service.

CHAPTER 3. PERSONAL DATA

1. The Seller processes the personal data provided by Customers in accordance with applicable law, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter: "Regulation"). In particular:

1) the Seller ensures that this data is:

a)processed lawfully, fairly, and in a transparent manner for the data subjects;

b) collected for specified, explicit, and legitimate purposes and not further processed in a manner incompatible with those purposes;

c) adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed;

d) accurate and, where necessary, kept up to date;

e) kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed;

f) processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures;

2) The Seller applies appropriate technical and organizational measures to ensure the protection of processed personal data appropriate to the nature, scope, context, and purposes of processing, as well as the risks of violation of the rights or freedoms of natural persons.

3)The Seller provides access to personal data and the exercise of other rights to Customers and other data subjects in accordance with applicable law in this area.

2.The legal basis for processing personal data is the consent of Customers or the occurrence of another condition entitling to the processing of personal data under the Regulation.

3. The Seller guarantees the realization of the rights of individuals whose personal data are processed on the principles arising from relevant regulations, including the following rights:

1) the right to withdraw consent to the processing of personal data;

2) the right to information about their personal data;

3) the right to control the processing of data, including their supplementation, updating, correction, deletion;

4) the right to object to processing or to restrict processing;

5) the right to lodge a complaint with a supervisory authority and to use other legal remedies to protect their rights.

4. A person with access to personal data processes them only on the basis of authorization from the Seller or a personal data processing agreement and only at the Seller's direction.

5. The Seller ensures that personal data are not disclosed to entities other than those authorized under relevant legal regulations, unless required by EU law or Polish law.

6. In connection with its business activities, the Seller uses the services of other entities, including for the performance of contracts. Personal data may be transferred to:

1) hosting company,

2) software provider for Store management,

3) internet service providers,

4) companies providing courier or postal services

5) electronic payment platform providers,

6) software providers for invoicing,

7) entities providing accounting or legal services.

CHAPTER 4. ADDITIONAL INFORMATION

§1 Account

1. Registering an Account on the Store's website is free and requires the following actions: The Customer should fill out the registration form, providing specified data and making statements regarding the acceptance of the Regulations, processing of personal data, and receiving commercial information. A verification link will be sent to the Customer's email address provided by them during the Account registration process. Logging into the Account involves providing a login and password chosen by the Customer.

2. The password is confidential and should not be shared with anyone.

3. The Account allows the Customer to enter or modify data, place or check Orders, and view Order history. The Account Electronic Service is provided free of charge for an indefinite period.

4. The Customer may resign from the Account in the Store at any time by selecting the "Delete account" option, sending the appropriate request to the Seller electronically to the email address: [contact@dorasocks.com], or in writing to the Seller's address: [Zgniłe Błoto 23b, 95-070 Aleksandrów Łódzki].

§ 2. Newsletter

1. The Newsletter Service aims to provide the Customer with requested information.

2. Using the Newsletter does not require the Customer to register an Account but requires providing an email address and making statements regarding the acceptance of the Regulations, processing of personal data, and receiving commercial information.

3. A confirmation link for the Newsletter subscription will be sent to the Customer's email address.

4. The Newsletter Electronic Service is provided free of charge for an indefinite period.

5. The Customer may unsubscribe from the Newsletter at any time by selecting the unsubscribe option, sending the appropriate request to the Seller electronically to the address: [contact@dorasocks.com], or in writing to the Seller's address.

§ 3. Reviews

1. The Seller allows Customers to post individual and subjective expressions (opinions, comments) on the Store's website, especially regarding the Goods.

2. The Service is provided free of charge for an indefinite period.

3. Using the service is possible anonymously.

4. The Seller may use reviews for the content published on the Website.

5. The Seller informs that only opinions obtained from Customers are placed in the Store, and moreover, that all obtained Customer opinions, both positive and negative, are published. The Seller does not use foreign or sponsored opinions.

CHAPTER 5. SALES

§ 1. Goods

1. All Goods offered in the Store are new and comply with the Agreement. A detailed description of the Goods is available on the Store's website.

2. Guarantees or after-sales services may be provided for the Goods. Detailed information in this regard is available in the description of the Goods.

3. In the case of providing a guarantee, the durability guarantee will not stipulate conditions for repairing or replacing the Goods for the Consumer or Business Customer privileged on consumer rights less favorable than specified in Chapter 6 of the Regulations.

§ 2. Orders and their Execution

1. An order can be placed by filling out the Form available in the Store.

2. Orders can be placed after prior registration of an Account in the Store or without registering an Account in the Store (guest shopping).

3. The Customer is obliged to carefully complete the Form, providing all data accurately and specifying the chosen method of payment and delivery.

4. The Customer provides data in the Form and makes statements regarding the acceptance of the Regulations, processing of personal data, and receiving commercial information.

5. Orders in the Store can be placed 24 hours a day, 7 days a week. Orders placed on Saturdays, Sundays, or holidays are processed on the next business day.

6. Order confirmation is made by the Customer by selecting the button (field) labeled "Buy Now." The Seller will send the Customer a confirmation of the Order to the email address provided by the Customer.

7. The order processing time (i.e., until the day of dispatch of the Goods) is up to 1-3 business days.

8. In case of the need to document the transaction in the form of an invoice, the Customer provides necessary data, and the Customer should indicate the NIP number for the invoice no later than when placing the Order. The Seller is not responsible for providing incorrect or incomplete data, including the NIP number, by the Customer.

9. In the event of impossibility to fulfill the order, which may occur due to force majeure or other reasons, the Seller undertakes to promptly inform the Customer via email or by phone. In such a case, the Consumer may withdraw from the contract, and the Seller will refund the payments made by the Consumer. In other cases, the contract execution is postponed for the duration of the obstacle.

10. In the case of wholesale orders, the customer contacts the seller directly to determine the details regarding the order regarding the delivery time and the fees related to shipping.

§ 3. Payments

1. All prices of Goods provided in the Store are in Polish zlotys (prices include VAT and excise tax, if the sale of the Goods is subject to these taxes). The price of the Goods stated at the time of placing the Order by the Customer is binding for both parties.

2. The costs related to the delivery of the Goods (e.g., transport, delivery, postal services) and any other costs are borne by the Customer. The amount of these costs may depend on the Customer's choice of the method of delivery of the Goods. Information about the amount of these costs is provided at the stage of placing the Order.

3. The Customer can choose the form of payment:

1) traditional bank transfer - payment before the dispatch of the Goods (prepayment). After placing the Order, the Customer should transfer the payment to the Store's bank account. The Order will be processed after the Customer's payment is credited to the Store's bank account;

2) payment via the PayU payment system - payment before the dispatch of the Goods (prepayment). After placing the Order, the Customer should make the payment via the PayU system. The Order will be processed after the Customer's payment is credited in the PayU payment system;

3)payment upon personal collection of the Goods (cash or card payment) - the Customer pays the amount directly upon personal collection of the Goods at the Seller's stationary store. The Order will be processed after accepting the Order.

4) payment upon delivery of the Goods (cash on delivery) - the Customer pays the amount directly upon delivery of the Goods to the carrier. The Order will be processed after accepting the Order.

4. For each sold Product, the Store issues a proof of purchase and delivers it to the Customer, if the provisions of the applicable law require delivery, subject to the provisions of Chapter 5, §2, point 8 of the Regulations.

5. The Customer is obliged to make payment within [3] days from the date of conclusion of the sales contract, unless the chosen method of payment requires a different deadline. If the Customer fails to make the payment within this period, then - in accordance with art. 491 § 1 of the Civil Code (Journal of Laws 2022.1360 t.j. as amended) - the Seller will set an additional deadline for payment for the Customer, and after its ineffective expiry, the Seller will be entitled to withdraw from the contract. If the Customer declares that they will not fulfill the performance, the Seller may withdraw from the contract without setting an additional deadline, also before the expiry of the specified performance deadline.

6. The entity providing the electronic payment service is [Przelewy24] based in [Poznań], address: [60-198 Poznań, ul. Pastelowa 8], entered into the register of entrepreneurs kept by the District Court [...] under KRS number [0000347935], NIP: [779-236-98-87], with share capital in the amount of [5476300,00] Polish zlotys, fully paid, a domestic payment institution within the meaning of the Act of August 19, 2011, on payment services, entered into the register of payment services under the number []. Supervision over the performance of activities in the field of payment services is exercised by the Polish Financial Supervision Authority

7. In the case of informing about a reduced price, the Seller also provides information about the lowest price of the Product that was in effect during the 30 days before the reduction or from the day of offering the Product in the Store (if this period is shorter than 30 days), or about the price before the reduction (if the Product has a short shelf life).

§ 4. Delivery

1. The Product is sent to the address specified by the Customer in the Form, unless the Parties agree otherwise.

2. The Product is delivered by a courier company or via postal operator at the Customer's choice. A package sent via the postal operator should be delivered within [5] business days from the date of dispatch of the Goods, while via a courier company - within [5] business days from the date of dispatch of the Goods.

3. Along with the Goods, the Seller provides the Customer with all its equipment and operating, maintenance, and other documents required by the applicable law.

4. The Customer can collect the Goods in person at the address [Zgniłe Błoto 23b, 95-070 Aleksandrów Łódzki].

5. The Seller indicates that:

1) from the moment of handing over the Goods to the Customer or the carrier to the Customer, the benefits and burdens associated with the Goods and the risk of accidental loss or damage to the Goods pass to the Customer. In the case of sales to a Consumer, the risk of accidental loss or damage to the Goods passes to the Consumer from the moment of handing over the Goods to the Consumer. Handing over the Goods by the Seller to the carrier is considered as their entrusted delivery to the carrier, if the Seller did not influence the choice of carrier by the Consumer,

2) accepting the shipment with the Product by the Customer without reservations results in the expiry of claims for loss or damage in transit unless:

a) damage is officially recorded before accepting the shipment;

b) such determination was waived due to the fault of the carrier;

c) loss or damage occurred due to the intentional fault or gross negligence of the carrier;

d) damage that cannot be externally noticed was noted by the entitled party after accepting the shipment and within 7 days demanded to establish its condition and proved that the damage occurred between accepting the shipment for transport and its delivery. The above does not apply to the Consumer and the Business Customer privileged on consumer rights.

§ 5. Additional Information for the Consumer

1. The contract is not concluded for an indefinite period and will not be subject to automatic renewal.

2. The minimum duration of the Consumer's obligations arising from the Agreement is the time of the Agreement's execution, i.e., payment and receipt of the Goods.

3. Using the Store by the Consumer does not entail the obligation to provide a deposit or other financial guarantees.

4. The Seller is not obliged to and does not apply a code of good practices referred to in art. 2 point 5 of the Act of August 23, 2007, on combating unfair commercial practices (Journal of Laws 2017.2070, as amended).

CHAPTER 6. LIABILITY

1. The liability for warranty is excluded in legal relations with Customers, but this does not apply to Consumers and Entrepreneurs privileged under consumer rights (to whom the following points apply). The Seller's liability for damages in legal relations with Customers is always limited to the value of the Goods, but this does not apply to Consumers and Entrepreneurs privileged under consumer rights.

2. The Seller is liable towards the Consumer or Entrepreneur privileged under consumer rights for the lack of conformity of the Goods with the Agreement on the principles resulting from the Act of 30 May 2014 on consumer rights (Journal of Laws of 2020, item 287, as amended), including the following principles:

1) The Goods are in conformity with the agreement if:

a) their description, type, quantity, quality, completeness, and functionality are in accordance with the Agreement;

b) they are fit for a particular purpose of which the Seller was informed no later than at the time of conclusion of the Agreement and which the Seller accepted;

c) the Goods are suitable for the purpose for which such goods are typically used;

d) they are in such quantity and have such characteristics (including durability and safety) as are typical for this type of goods and which the Consumer or Entrepreneur privileged under consumer rights could reasonably expect (taking into account the nature of the Goods and public assurances concerning them);

e) they are supplied with packaging, accessories, and instructions which the Consumer or Entrepreneur privileged under consumer rights could reasonably expect;

f) they are of the same quality as a sample or model provided by the Seller before the conclusion of the Agreement,

2) The Seller is not liable for the lack of conformity of the Goods with the Agreement as referred to in point 2.1) c-f above, if the Consumer or Entrepreneur privileged under consumer rights was informed by the Seller about this lack of conformity no later than at the time of conclusion of the Agreement and accepted this fact explicitly and separately,

3) The Seller is liable for the lack of conformity of the Goods with the Agreement existing at the time of delivery of the Goods and detected within 2 years from that moment, with the reservation that this does not apply to a situation where the period of usefulness of the Goods, specified by the Seller or its predecessors or persons acting on its behalf, is longer,

4) There is a presumption that the lack of conformity with the Agreement, which became apparent before the expiry of the period of 2 years from the date of delivery of the Goods, existed at the time of its delivery;

5) the rights of the Consumer or Entrepreneur privileged under consumer rights due to the lack of conformity of the Goods with the Agreement are:

a) demand for repair or replacement of the Goods. In such a case, the Consumer or Entrepreneur privileged under consumer rights makes the Goods available to the Seller, and the Seller collects them at its own expense. The costs related to the repair or replacement of the Goods are borne by the Seller. Repair or replacement of the Goods should be carried out within a reasonable time. If the replacement or repair of the Goods is impossible or requires excessive costs, the Seller may refuse to carry them out;

b) the Consumer or Entrepreneur privileged under consumer rights may make a statement about the reduction of the price of the Goods or withdrawal from the Agreement if:

-the Seller refused to repair or replace the Goods;

-the Seller did not repair or replace the Goods;

-the lack of conformity of the Goods with the Agreement still exists despite the attempt to repair or replace the Goods;

-the lack of conformity of the Goods with the Agreement is so significant that it does not justify the request for repair or replacement of the Goods;

-the circumstances or the Seller's statement indicate that it will not bring the Goods into conformity with the Agreement within a reasonable time or without excessive inconvenience,

6. Regarding the reduction of the price:

-the reduced price must be proportional to the full value of the Goods;

-the Seller shall refund the amounts due to the Consumer or Entrepreneur privileged under consumer rights promptly, no later than within 14 days from the date of receipt of the statement about the reduction of the price,

7) regarding withdrawal from the Agreement:

-the Consumer or Entrepreneur privileged under consumer rights cannot withdraw from the Agreement if the lack of conformity of the Goods with the Agreement is insignificant, but there is a presumption that this lack of conformity is significant;

-withdrawal may concern only Goods that are not in conformity with the Agreement or also other Goods covered by the Agreement;

-the Consumer or Entrepreneur privileged under consumer rights is obliged to return the Goods at the expense of the Seller without delay;

-the Seller shall refund the price to the Consumer or Entrepreneur privileged under consumer rights promptly, no later than within 14 days from the date of receipt of the Goods or proof of its return. The Seller shall make the refund using the same payment method as used by the Consumer or Entrepreneur privileged under consumer rights, unless they explicitly agree to a different method of refund that does not entail any costs for them.

CHAPTER 7. COMPLAINTS PROCEDURE

1. The Customer should address complaints to the Seller in writing to the address: [Zgniłe Błoto 23b, 95-070 Aleksandrów Łódzki]. The Customer may use the complaint form available in the Store, but this is not a condition for considering the complaint. This does not apply to the Consumer or Entrepreneur privileged under consumer rights, who may submit complaints to the Seller in any way.

2. In case of finding that the shipment with the Product has been tampered with, lost, or damaged, the Customer should immediately (no later than within 7 days from the date of receipt of the shipment) file a complaint with the Seller. Such action will enable the Customer to pursue claims against the carrier. This is not a condition for considering the complaint of the Consumer or Entrepreneur privileged under consumer rights. The complaint should include a detailed description of the problem and the Customer's request, optionally also photographic documentation.

3. The Seller undertakes to respond to the Customer's complaint within 30 days, and to the complaint of the Consumer or Entrepreneur privileged under consumer rights within 14 days. If the Seller does not respond to the Consumer's complaint within 14 days, it is considered that the complaint has been acknowledged as justified. The Seller's response to the complaint is provided to the Consumer or Entrepreneur privileged under consumer rights on paper or another durable medium.

4. If the complaint is acknowledged, the Seller will take appropriate action.

5. There is a possibility of using out-of-court methods of complaint resolution and claim enforcement in legal relations with Consumers, including:

1) the possibility of resolving disputes electronically using the ODR (online dispute resolution) platform, available at https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=PL;

2) the possibility of conducting arbitration proceedings before a common court or other bodies.

CHAPTER 8. WITHDRAWAL FROM THE AGREEMENT

1. Withdrawal from the Agreement by the Seller or the Customer may take place under the rules specified in the provisions of law, including the Civil Code (Journal of Laws of 2022, item 1360, as amended).

2. The Consumer or Entrepreneur privileged under consumer rights has the right to withdraw from the Agreement within 14 days from the date of receipt of the Goods by them or by a third party indicated by them, who is not the carrier.

3. The provision of a service for which the Consumer or Entrepreneur privileged under consumer rights is obliged to pay a price may commence before the expiry of the withdrawal period, provided that the Consumer or Entrepreneur privileged under consumer rights submits to the Seller a statement containing such a clear request and confirms that they have been informed of the loss of the right to withdraw from the Agreement upon its performance by the Seller.

4. Information on withdrawal from the Agreement is included in the instruction on the right of withdrawal, available on the Store's website.

5. The Consumer or Entrepreneur privileged under consumer rights is obliged to return the Goods together with all accessories, including packaging, if it constitutes an essential part of the Goods - within 14 days from the date of withdrawal from the Agreement, unless the Seller has proposed to collect the Goods themselves. If the Seller has not proposed to collect the Goods themselves, the Seller may withhold the refund until the Goods are returned or until the Seller receives proof of their return, whichever occurs first.

6. The Seller shall refund to the Consumer or Entrepreneur privileged under consumer rights all payments made by them, including the costs of delivering the Goods, immediately and no later than 14 days from the date of receipt of the declaration of withdrawal from the Agreement. The Seller shall make the refund using the same method of payment as used by the Consumer or Entrepreneur privileged under consumer rights, unless they have expressly agreed to another method of refund that does not involve any costs for them.

7. If the Consumer or Entrepreneur privileged under consumer rights has chosen a method of delivering the Goods other than the cheapest ordinary method offered by the Seller, the Seller is not obliged to refund the additional costs incurred by them.

8. The Consumer or Entrepreneur privileged under consumer rights bears only the direct costs of returning the Goods, unless the Seller has agreed to bear them or has not informed them of the need to bear these costs.

9. The Consumer or Entrepreneur privileged under consumer rights is liable for any reduction in the value of the Goods resulting from using them in a way exceeding what is necessary to determine the nature, characteristics, and functioning of the Goods.

10. In the event of effective withdrawal from the Agreement, the Agreement is considered not concluded.

11. The right of withdrawal from the Agreement does not apply to certain agreements, namely:

1) for the provision of services for which the Consumer or Entrepreneur privileged under consumer rights is obliged to pay a price, if the Seller has fully performed the service with the express and prior consent of the Consumer or Entrepreneur privileged under consumer rights, who was informed before the commencement of the service that after the performance of the service by the Seller, they will lose the right to withdraw from the Agreement, and has accepted this;

2) where the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the expiry of the withdrawal period from the Agreement;

3) for the supply of goods made to the Consumer's or Entrepreneur's individual specifications or clearly personalized;

4) for the supply of goods liable to deteriorate or expire rapidly;

5) for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;

6) for the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items;

7) for the supply of alcoholic beverages, the price of which has been agreed upon at the time of conclusion of the Agreement, the delivery of which can only take place after 30 days and whose value depends on fluctuations in the market over which the Seller has no control;

8) for the provision of urgent repair or maintenance services, if the Consumer or Entrepreneur privileged under consumer rights has expressly requested the Seller to come to them for this purpose; and if the Seller provides additional services other than those requested by the Consumer or Entrepreneur privileged under consumer rights, or supplies goods other than spare parts necessary for the repair or maintenance, the right to withdraw from the Agreement applies only with regard to the additional services or goods;

9) for the supply of digital content not supplied on a tangible medium, if the performance has begun with the Consumer's or Entrepreneur's express consent and acknowledgement that they thereby lose the right to withdraw from the Agreement, and the Seller has provided them with confirmation;

10) for the provision of newspapers, periodicals, or magazines, with the exception of subscription agreements;

11) concluded through a public auction;

12) for the provision of accommodation, other than for residential purposes, transport of goods, car rental, catering, services related to leisure activities, entertainment, sporting or cultural events, if the Agreement specifies the day or period of performance of the service;

13) for the supply of digital content not supplied on a tangible medium, for which the Consumer or Entrepreneur privileged under consumer rights is obliged to pay, if the Seller has begun performance with the Consumer's or Entrepreneur's express consent and acknowledgment that they thereby lose the right to withdraw from the Agreement, and the Seller has provided them with confirmation;

14) for the provision of services for which the Consumer or Entrepreneur privileged under consumer rights is obliged to pay a price, in the case where they have expressly requested the Seller to come to them to perform urgent repair, and the service has already been fully performed with the express and prior consent of the Consumer or Entrepreneur privileged under consumer rights.

CHAPTER 9. INTELLECTUAL PROPERTY

1. The rights to the Service and its content belong to the Seller.

2. The address of the website where the Store is available, as well as the content of the website www.dorasocks.com, are subject to copyright and are protected by copyright law and intellectual property law.

3. All logos, trade names, graphic designs, videos, texts, forms, scripts, source codes, slogans, trademarks, service marks, etc., are reserved trademarks and belong to the Seller, manufacturer, or distributor of the Goods. Downloading, copying, modifying, reproducing, transmitting, or distributing any content from the website www.dorasocks.com without the owner's permission is prohibited.

CHAPTER 10. FINAL PROVISIONS

1. In matters not regulated by the Regulations in legal relations with Customers, the relevant provisions of the generally applicable law shall apply.

2. Any deviations from the Regulations require written form under pain of nullity.

3. The competent court to settle disputes between the Seller and the Customer will be the court competent according to the Seller's registered office. The competent court to settle disputes between the Seller and the Consumer at the Seller's suit will be the court competent according to the general rules (court of the Consumer's place of residence or stay), and at the Consumer's suit, the court competent according to the general rules (court of the Seller's registered office) or any other convenient for the Consumer (according to articles 31-37 of the Code of Civil Procedure). In the case of a dispute with a Business Customer privileged under consumer rights, the competent court shall be the court locally competent according to the provisions of the generally applicable law.

4. The Regulations may be amended by the Seller for valid reasons, which include, in particular, changes in the generally applicable law, changes concerning the Seller's business profile or the Seller's offer, changes concerning the functionality of the Service.

5. The Regulations shall apply from the date of publication on the Service, provided that it does not infringe the acquired rights of Customers, i.e., the Regulations in force on the date of these actions shall apply to an Order placed before the change or to a concluded and executed Agreement before the change.

6. The Seller shall inform the Customer, with whom a continuous contract is concluded (registered users, those with an Account, or subscribed to the Newsletter), about the changes to the Regulations. Notification will be made by posting information on the Service's website and through a statement made by the Seller electronically. In the absence of acceptance of the changes, the Customer may exercise the right to terminate the contract within 14 days. In the absence of a statement, the change will take effect after 14 days from the date of notification.

CHAPTER 11. NOTICE OF THE RIGHT OF WITHDRAWAL FROM THE AGREEMENT concerning the Consumer and the Business Consumer privileged under Consumer Rights

1. You have the right to withdraw from this agreement within 14 days without giving any reason. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this agreement by means of an unequivocal statement (for example, a letter sent by post or email). Below are our contact details: [Zgniłe Błoto 23b, 95-070 Aleksandrów Łódzki]. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last batch or piece. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. Effects of withdrawal: If you withdraw from this agreement, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this agreement. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. Please send back or hand over the goods to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this agreement to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. The estimated maximum amount of these costs is approximately [30] PLN. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. You may use the attached model withdrawal form, but it is not obligatory.