{"id":12268,"date":"2023-05-31T16:17:58","date_gmt":"2023-05-31T16:17:58","guid":{"rendered":"https:\/\/dorasocks.com\/reklamacje-i-zwroty\/"},"modified":"2023-07-06T11:08:49","modified_gmt":"2023-07-06T11:08:49","slug":"complaints-and-refunds","status":"publish","type":"page","link":"https:\/\/dorasocks.com\/en\/complaints-and-refunds\/","title":{"rendered":"Complaints and refunds"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12268\" class=\"elementor elementor-12268 elementor-11346\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-935ef26 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"935ef26\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-dd4fe30\" data-id=\"dd4fe30\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-inner-section elementor-element elementor-element-e9cbc27 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e9cbc27\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-bd6765f\" data-id=\"bd6765f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e1e9cd wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"3e1e9cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Exchange or Return of Goods<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Information regarding the possibility of returning or filing a complaint for ordered products.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9e196d elementor-widget elementor-widget-wd_text_block\" data-id=\"e9e196d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h4>Return of Socks:<\/h4>\n<p>Just like anyone else, if for any reason you change your mind and decide to return or exchange the purchased item, you have a period of 45 days from the date of purchase to do so. Simply send it to us at the following address:<\/p>\n<p><strong>Dora<\/strong> <br \/>\nZgni\u0142e B\u0142oto 23b <br \/>\n95- 070 Aleksandr\u00f3w \u0141\u00f3dzki, Poland<\/p>\n<p>Please include a note stating <strong>\"Return\/Exchange of Socks\"<\/strong> with your package.<\/p>\n<p>Attach a copy of the receipt or order confirmation to the package.<\/p>\n<p>Please note that the socks must not show any signs of use, should be in their original packaging, and must not be damaged. We do not refund shipping costs and do not accept cash on delivery shipments.<\/p>\n<p>If you wish to exchange the socks for a different model, please send us a message specifying which socks we should send you.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5dba1d1 elementor-widget elementor-widget-wd_text_block\" data-id=\"5dba1d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h4>Damaged Socks:<\/h4>\n<p>Every day, we strive to take the best care of your packages, but mistakes can happen to anyone, including us. If such a situation occurs, please contact us immediately at contact@dorasocks.com, and we will be happy to assist you in resolving the issue. Please remember to include photos and a description of the situation.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6b73e0 elementor-widget elementor-widget-wd_text_block\" data-id=\"b6b73e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h4>Return Timeframe:<\/h4>\n<p>We are so confident in our products that we offer a 45-day return period from the date of purchase. The products must have the original tags and must not be unpacked.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b350cc elementor-widget elementor-widget-wd_text_block\" data-id=\"8b350cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h4>Refund to Your Account:<\/h4>\n<p>Once we receive the return, we require 7 days to process the refund and transfer the funds to your account.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a3cbdb2 wd-elementor-sticky-column wd_sticky_offset_150\" data-id=\"a3cbdb2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-inner-section elementor-element elementor-element-2936f6b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2936f6b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-f4e962f\" data-id=\"f4e962f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d393261 elementor-widget elementor-widget-html\" data-id=\"d393261\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ask-for-product single-product-ask-widget\">\n\t<div class=\"avatar\">\n\t\t<img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.skleppremium.smartandfast.pl\/wp-content\/uploads\/2021\/10\/avatar_opinie.png\" alt=\"\">\n\t<\/div>\n\t<div class=\"desc\">\n\t    <h4>Want to ask about a product?<\/h4>\n\t\t<p>call <a href=\"tel:(+48)%20536%20419%20999\">(+48) 536 419 999<\/a><\/p>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Exchange or Return of Goods Information regarding the possibility of returning or filing a complaint for ordered products. Return of<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-12268","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Complaints and refunds - Dora Socks - Skarpety Damskie i M\u0119skie<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dorasocks.com\/en\/complaints-and-refunds\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints and refunds - Dora Socks - Skarpety Damskie i M\u0119skie\" \/>\n<meta property=\"og:description\" content=\"Exchange or Return of Goods Information regarding the possibility of returning or filing a complaint for ordered products. 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